FAQ

Everything you need to know


CANCELLATIONS/REFUNDS Refunds of the full tuition, minus the $50 deposit, may be given if a cancellation request is legitimate and is made in writing more than 10 days prior to the scheduled camp week. Deposits are non-refundable. If a registration is cancelled less than 10 days prior to scheduled camp week, full tuition is forfeited. No refund will be made for dismissals due to disciplinary action, late arrival, or early departure.

Our website is updated regularly with a list of all of the camps available for registration. Camps that are full are indicated with a full comment next to the specific dates. You may register yourself for the waiting list by following our normal registration process.

EARLY REGISTRATION If you register before January 31, 2019 you will receive a $50 discount off the camp of your choice (only applies to 5 or 12-night programs). REFERRAL DISCOUNT We also offer a Referral Program discount which provides an opportunity for you to earn discounts (up to a free week of camp) while helping us recruit new campers. Our referral program is only eligible for our Overnight Camps, and provides a $50 discount for each new camper you refer. Please see our referral page for more information.

For discounts on our Day Camp On Location programs please contact the church or organization hosting that week of Day Camp.

Overnight and Day Camp Programs: Financial aid, in the form of a partial assistance scholarship, is available to those in need. Financial assistance is approved by application only. Visit our Campership page to apply.

To qualify for financial aid, camper must have an active Eagle Lake registration secured with $50 deposit (while the deposit is typically non-refundable, in the case that a registration must be cancelled due to insufficient financial assistance, the deposit will be refunded).

 

Eagle Lake’s programs can be customized and discounted to meet the needs of groups both large (300) and small (as few as 20). Most Eagle Lake Camps are available for contract groups to charter for one or two weeks. Group discounts are negotiated accordingly. Please fill out a groups inquiry to be contacted by an Eagle Lake employee.

If you are interested in bringing a group to camp, please fill out an inquiry form here.

Our Full Time staff, as well as incredible summer staff, is here to serve you to the best of our abilities. To learn more about our Full Time staff, please see the Leadership page.

Overnight Camps: Our Rez program can accomodate around 250 campers/week. There is not a cap put on each age group; it is on a first come, first served basis. Once we reach 250 for any particular week, the camp is closed and a waiting list will then be started. Our Excursions programs are designed for small groups of campers. Depending on the nature of the program, we average between 8-18 campers per program per week. Our Crew program accomodates approximately 60 campers/session.

Day Camp at Glen Eyrie: Our Day Camp at Glen Eyrie can accomodate up to 60 campers/week.

Eagle Lake On Location: Depending on our location, our On Location programs can accomodate up to 150 campers/week.

Overnight Camps: Ratios fluctuate depending on the amount of campers we have each week. Typically:

  • Rez Camp camper/counselor ratios are 7 to 1. Crew ratios are 3 to 1.
  • Excursions Camps camper/counselor ratios are never more than 3 to 1 for campers under 14 years old, and no more than 6 to 1 for campers older than 14. There are always at least two counselors with each patrol.

 

We encourage friends and family to send letters, post cards, and even packages to campers/counselors. If you want to save on shipping, you may leave packages in our office when you drop your camper off and we would be happy to give it to them on the day you specify. Due to the location of our camp, there is no cell phone reception. Counselors may be contacted on their days off. In cases of extreme emergency, you may contact our office via phone or e-mail. Mailing Address: Eagle Lake Camps PO Box 6819 Colorado Springs, CO 80934 Telephone: 719-272-7453 Email: eaglelake@navigators.org

Full Time staff members may be contacted through our main number, 1-800-US-EAGLE (873-2453) or by their e-mail address listed on the Leadership page.

Colorado weather in the summer can be unpredictable, especially in the mountains. The daytime temperatures can get up into the 80s, but can also drop down at night (usually ending up in the 40s and 50s). Often, during cooler temperatures, campers are seen wearing jeans and sweatshirts, as well as a jacket or fleece for added warmth. Layers are key. Clouds move in fast and can bring summer rain showers with them; these rainstorms can last 10 minutes or a good part of the afternoon. Most days, however, the skies are clear blue, averaging 300 days of sunshine a year.

Eagle Lake is located on Rampart Range Road past Woodland Park. Please see the Directions page for customized driving directions to camp. Please note that the last 12 miles of Rampart are unpaved and somewhat rough.

Overnight Camps: Check-in for Overnight campers is on the opening Sunday of camp. Check-in is staggered based on camper age. Please do your best to arrive according to check-in time, as this will speed along the check-in process. Ages 11-18, from 12:30-2:00 pm Ages 7-10, from 2:00-3:30 pm Pick-up on Friday is from 8:30-10:00 am. Please be sure to pick up all luggage and medication before heading down the mountain!

 

If your camper is coming to Colorado Springs by plane or bus, we will provide transportation to and from Eagle Lake on the opening and closing days (Sunday and Friday). We do not provide transportation from Denver International Airport or pick-ups for Colorado Springs residents. The only way we can ensure transportation for your camper is for you to enter your camper’s flight information online in our transportation module, found on your online account, or to reserve the appropriate charter. All travel information must be received within two weeks of your camper’s arrival. In the event that you do not communicate your camper’s transportation needs and reserve the correct shuttle online in a timely way, we are logistically unable to provide transportation for him or her and cannot be held responsible. All campers must have a set airline/bus arrival and departure time in order to be included on a transportation run; because of tightly-scheduled arrangements, we cannot pick up campers flying stand-by.

Eagle Lake offers limited weekend stays to campers arriving early, needing to stay later, or coming to two consecutive weeks of camp without a continual program in between. The fee for a one night stay is $200 per camper; the full weekend is $400 per camper. This pays for the camper’s accommodations, food, and supervision. Two weeks notice is required to schedule a weekend stay. Space is limited. Due to programmatic conflict, there are no weekend stays June 30-July 2 and July 7-9. Please email us at eaglelake@navigators.org to schedule a weekend stay.

Overnight and Day Camps:

There are 3 forms required for each camper:

  1. Pick-Up Authorization (complete during registration)
  2. Health History form (complete during registration)
  3. Physical Examination form (in the download/uploads section of your account)
  4. Immunization Records (in the download/uploads section of your account)

Please upload your physical examination form and immunization records to Your Account

Eagle Lake On Location:

There is 2 form required for each camper:

  1. Health History form (complete during registration)
  2. Pick-Up Authorization (complete during registration)

If someone other than the person who registered the camper is picking up your camper during the week, please be sure to include their contact information under ‘Authorized Pick-up’ under your Account Dashboard.

Please do not bring magazines, comic books, CD Players, iPods, cell phones, knives, weapons, or illegal substances as they will be confiscated and returned to you at the end of the week. All camper music brought to camp will be checked in and held for safe keeping in the camp office. Since you won’t have access to it, don’t bring it!

Rental equipment for our Excursion Camps includes everything from Crazy Creek chairs to bikes, backpacks, and sleeping bags. In fact, the only equipment we don’t have available is clothing and boots! Rental items are available on a first come, first served basis. We will provide other necessary equipment once the camper is on the trail – cooking utensils, stoves, etc. You can view rental prices below and contact our camp office for more specific rental information.

Rental Prices:
Crazy Creek chair – $8.00
Sleeping bag – $20.00
Thermarest pad – $7..00
Climbing shoes – $5.00
Rain jacket – $5.00
Backpack – $25.00

Overnight Camps:
We do not allow any food to be kept in the tents or cabins because it can attract wild animals. If a camper has special dietary needs that require him or her to bring specific foods to camp, all food will be checked in through our nurse and kept either in the dining hall or in the camp infirmary.

Eagle Lake has a camp store where snacks can be purchased and eaten during free times. As a general rule, we ask that you refrain from bringing food to camp.

 

Overnight Camps
If a camper is on prescription medication, the medication is required to be checked in with the nurse at registration.All medications, including vitamins, must be in the original container or will not be accepted. All medication, including vitamins, must be listed on the Eagle Lake physical form by the prescribing doctor. We do not allow any camper to keep medications on them except specifically requested by the physician.

Our medical staff distributes all medication at the time it needs to be taken by the camper. Please do not have campers bring over-the-counter medication to camp, as our camp infirmary is sufficiently stocked to meet the general needs of headaches, coughs and scrapes. If you have any questions about a specific medical situation, please call the camp office.

If a camper is on one of our Excursions, he or she will need to check any medication in with the nurse, who will then give the medication to the counselor to administer at the appropriate time.

 

Because of the steep inclines and rough terrain of most Eagle Lake programs, campers with physical challenges should contact Eagle Lake before registering to discuss the respective program and help our staff understand the special needs of his or her situation.

Be sure to note that your camper has a food allergy during the registration process (found within the medical history portion). Please contact the Eagle Lake office if your camper is in need of a specific food regimen because of a medical condition. We can accommodate most food allergies (dairy, gluten, nut, and vegetarian) but are unable to change programming or items sold in the store based on an allergy. We would love to discuss your camper’s dietary needs so that we can ensure proper nutrition while they are at camp. We want to make our best effort to serve your camper.

Contact us via email or phone:

Email: eaglelake@navigators.org

Phone: (800) 873-2453

Campers may make a request for a roommate(s) when they register for an overnight camp during the registration process (this is found after signing the medical release form under “friend request”). You may also visit your camper’s registration on your account dashboard and request a roommate under “camp services”. An email will be sent to the account owner of that camper to inform them of the request. Eagle Lake will strive to accommodate these requests but cannot guarantee them due to limited housing space and age grouping considerations.

Our staff is trained to handle each homesick camper individually according to their needs. By offering personal attention, compassion, and encouragement, we have found that campers respond very positively as the week goes on. Some kids have a greater struggle than others and it takes more time to adjust; however, our counselors are committed to seeing these kids make it through the week by keeping them active and occupied.
Eagle Lake does not offer a phone call home as a means of helping a camper overcome homesickness. Such action often makes the situation more difficult after a camper hears the voice of the one he or she is missing the most. If necessary, a parent will be contacted at the discretion of the individual camp director and options will be discussed as to a beneficial course of action for the camper. This decision, however, may or may not include a phone call home, as Eagle Lake does not have phones at camp for campers to make or receive phone calls.

Lots of campers makes for lots of lost and found. While we do our best to ensure each camper returns home with all their belongings, there is no way we can guarantee we’ll find them all. While not responsible for lost items, Eagle Lake does try to connect lost items with their owners. Click here to submit a lost and found request. If items are not claimed within two weeks of the camp session, they are donated to the local Goodwill.

Overnight Camps
All of our Excursions and Rez Camps occasionally make age exceptions. However, you will need director approval. Please contact our office via phone or e-mail for more information.

Email: eaglelake@navigators.org

Phone number: (800) 873-2453

 

Eagle Lake is a beautiful property that we would love for you to see prior to registering for camp. Because our property is closed during the non-camp season, it is not possible to visit between September and May. However, once camp begins in June, you are welcome to visit during any opening or closing day (on Sunday afternoons and Friday mornings). You may also visit during Parent’s Day on Wednesday afternoons between 2:30 and 4:00 pm.

Due to the frequent changes and updates that children experience within a year’s time we require parents to fill out a new health form every year. The doctor’s physical may be accepted if it is within 12 months of camp attendance. Please bring a copy of the current health form with you on the day of registration; all documents from prior years go into archive following the summer months, and are irretrievable.

We still have camp! Our team has an alternate schedule ready for the day when the weather does not allow us to go outside.

There are so many different ways to promote camp! While you know your community and what they would respond best to, here are a couple of ideas we’ve seen work well:

  • Partner with a local school to help spread the word!
  • Be strategic with where you promote! Put posters up in high traffic areas or consider boosting advertisement on Facebook.
  • Set up a creative display in your church foyer with information about camp!

Our staff really enjoy getting to be part of host homes! For some families, this means taking counselors to their favorite ice cream shop. For others, this means asking counselors to be apart of family game night. After a long, full day of high energy campers they do need their rest though, and we encourage them to have an early bed time!

Counselors are up pretty early! They’ll need to be at the church around 7 am each morning. Generally, they will return to their host homes by 5:30 pm.

No! We ask that host homes pick up counselors on Saturday and take them to church on Sunday morning, but other than that we have vans to use for transportation throughout the week. If you happen to drive past the church on your way to work and want to take them, that would be great but it is not required!

Yes, we encourage that!

You may request a friend for your camper when you register them for camp. Eagle Lake will strive to accommodate these requests but cannot guarantee them due age and gender grouping considerations. These assignments are made one week prior to camp arrival. Please be sure to submit a friend request online from your account under Manage Registrations.

Visit Your Account.

  1. Click manage registrations
  2. Chose the registration you would like to add money to
  3. On the right click on the store account button
  4. Add the amount you would like to add
  5. Make a payment on that registration to zero out your balance

Call us if you have any trouble 1-800-US-EAGLE

Eagle Lake On Location

Our On Location program is specifically designed and geared toward seven to twelve year olds. The high energy activities of camp can be difficult for six-year-olds and younger children to keep up with. Please contact our office if you have any questions about younger children attending our camp.

Eagle Lake Day Camp at Glen Eyrie
Our Day Camp program is specifically designed and geared toward seven to twelve year olds. The high energy activities of camp can be difficult for six-year-olds and younger children to keep up with. Please contact our office if you have any questions about younger children attending our camp.

 

 

Eagle Lake On Location:
Eagle Lake staff will not administer prescription medication to campers. If a camper needs to take a prescription medication during camp, a parent must come to administer the medication.

Eagle Lake Day Camp at Glen Eyrie
If a camper is on prescription medication, the medication is required to be checked in with Eagle Lake staff at registration. All medications, including vitamins, must be in the original container or will not be accepted. All medication, including vitamins, must be listed on the Eagle Lake physical form by the prescribing doctor. We do not allow any camper to keep medications on them except specifically requested by the physician.

Our medical staff distributes all medication at the time it needs to be taken by the camper. Please do not have campers bring over-the-counter medication to camp, as we are sufficiently stocked to meet the general needs of headaches, coughs and scrapes. If you have any questions about a specific medical situation, please call the camp office.

If needed, medications can be picked up at the end of each day and checked in each morning.

Eagle Lake On Location:

Campers are responsible to bring their own sack lunch each day to camp (unless otherwise specified by your host church). Eagle Lake has a camp store where snacks can be purchased and eaten during free time but feel free to pack some extra snacks in their lunch as well.

Eagle Lake Day Camp at Glen Eyrie:
Campers are responsible to bring their own sack lunch each day to camp. Eagle Lake has a camp store where snacks can be purchased and eaten during free time but feel free to pack some extra snacks in their lunch as well.

Eagle Lake On Location: Check-in for Eagle Lake On Location is the opening Monday of camp. Please arrive at 8:45 am on opening day to complete the registration process and make sure there are no outstanding forms or balances on your account. Pick-up is at 4:00 pm every day.

Day Camp at Glen Eyrie: Check-in for Day Camp is on the opening Monday of camp. Please arrive between 8:30 and 9:00 am on opening day to complete the registration process and make sure there are no outstanding forms or balances on your account. Pick-up is at 4:00 pm every day. (If your camper is signed up for Before and After Care, drop-off is between 7:00-9:00 am, and pick-up is from 4:00-6:00 pm.)

Eagle Lake Day Camp at Glen Eyrie: Day Camp camper/counselor rations are 6 to 1.

 

Eagle Lake On Location: Our ratios depend on the amount of campers at each location, but is typically around 7 to 1.

Eagle Lake On Location: If you are looking for financial aid for one of our Day Camp On Location programs please contact the church or organization hosting the Day Camp you will be attending.

If your camper is coming to Colorado Springs by plane or bus, we will provide transportation to and from Eagle Lake on the opening and closing days (Sunday and Saturday). We do not provide transportation from Denver International Airport or pick-ups for Colorado Springs residents. The only way we can ensure transportation for your camper is for you to enter your camper’s flight information online in our transportation module, found on your online account, or to reserve the appropriate charter. All travel information must be received within two weeks of your camper’s arrival. In the event that you do not communicate your camper’s transportation needs and reserve the correct shuttle online in a timely way, we are logistically unable to provide transportation for him or her and cannot be held responsible. All campers must have a set airline/bus arrival and departure time in order to be included on a transportation run; because of tightly-scheduled arrangements, we cannot pick up campers flying stand-by.

Camper check in is from 3:00 to 4:00 pm on Sunday, August 4th.  *The gate opens at 3:00 please do not arrive early

Parents and family, please JOIN US for chapel on the last day of camp!  Chapel begins at 9:30am. Camper departure is at 11:00 am on Saturday, August 10th after final chapel.

Yes!  If your child is interested in baptism at camp please contact us at info@seprockies.org.

*Any baptism request during the week of camp will generate a call for parental permission.

YES!! 😊 We love it when parents join us for final chapel!! Chapel begins at 9:30am on August 10th

Eagle Lake On Location: If you are having trouble registering, please check out this short video that walks you through the registration process. https://vimeo.com/261025566

 

 

 

We encourage friends and family to send letters, post cards, and even packages to campers/counselors. If you want to save on shipping, you may leave packages in our office when you drop your camper off and we would be happy to give it to them on the day you specify. Due to the location of our camp, there is no cell phone reception. In cases of extreme emergency, you may contact our office via phone or e-mail. Mailing Address: Eagle Lake Camps PO Box 6819 Colorado Springs, CO 80934 Telephone: 719-272-7453 Email: eaglelake@navigators.org 

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